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PRIVACY POLICY

STUDIO YUVA holds your privacy in high regard and is committed to safeguarding the confidentiality of your personal and corporate data. Our privacy policy outlines how we handle the information collected from you, your rights to limit its use, and our measures to ensure your privacy is protected.

Data collection

When you engage with STUDIO YUVA, we require certain details such as your name, postal address, email, and telephone number. Additionally, we may gather further information, such as delivery addresses, as needed. Credit or debit card details may be collected if you choose to use them for payment. We may also inquire about your interests and preferences, all within lawful and legitimate grounds. We ensure that we only collect essential information.

Information Acquisition

We gather information through various channels, including in-person interactions, telephone conversations, email communications, and our website (see details about cookies below).

Usage of collected information

STUDIO YUVA maintains transparency in its interactions with you, elucidating how we utilise your information. We collect this data for communication purposes, fulfilling our obligations to you, and for invoicing. This information is further used to provide account statements and address any matters pertaining to your engagement with us.

Additionally, we may wish to keep you informed about new products, product and service modifications, events, and other services and products that may interest you. If you prefer not to receive such information, please email us at eda@studioyuva.com.

We do not willingly share your personal data with external entities. However, we may disclose such information if compelled by a valid court order or requested by regulatory authorities and relevant agencies for anti-money laundering measures and fraud protection.

Our website and cookies

Upon visiting www.studioyuva.com, we may store certain information, commonly referred to as "cookies," on your device or computer. Cookies are pieces of data transferred from a website to your hard drive to store and sometimes track information about your usage. They are specific to the server that generates them and cannot be accessed by other servers, ensuring they cannot be used to track your online activities. Credit card details and passwords are not stored in cookies. Cookies optimise your website experience and enable us to offer a more tailored service. We use cookies for the following purposes:

  • Avoid the need to re-enter your details every time you visit our site.

  • Track website usage to enhance and update our content.

You can block or delete cookies from your device or computer if desired. However, certain aspects of our site rely on cookies to function correctly, and disabling them may affect site performance.

Securing your information

While the internet is not entirely secure, we have implemented various security measures, as outlined in this policy:

  • Restricted access to customer account information, granted only to those who require it for their roles.

  • Employment of robust login and password controls on our system.

  • We adhere to best practices in securing debit and credit card information.

Your consent

By submitting your information, you consent to its use as detailed in this policy. In the event of any policy changes, we will update this page and place a notification on our website to ensure you are aware of the information we collect and its use. Continued use of our services implies your agreement with such changes.

Contacting STUDIO YUVA

We value your feedback on our website and privacy policy. If you have any queries or comments, please reach out to us via email at eda@studioyuva.com.

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